Terms of Service
Last updated: 1 January 2026
These Terms of Service ("Terms") govern your access to and use of the knowe website and photography courses. By enrolling or using our services, you agree to these Terms. Please read them carefully.
1. Our services
knowe provides online photography education, including video lessons, learning resources, tutor feedback and community access, depending on the plan you select. We may update, add to or improve course content over time.
2. Enrolment and accounts
To access courses you may need to create an account. You are responsible for keeping your login details secure and for all activity that occurs under your account. You must provide accurate information when enrolling.
3. Plans and payment
- Plans are billed monthly or annually as selected at checkout.
- Annual plans are offered at a discount compared to monthly billing.
- Prices are shown in pounds sterling and include applicable taxes where stated.
- Subscriptions renew automatically unless cancelled before the renewal date.
4. Money-back guarantee
We offer a 7-day money-back guarantee. If you are not satisfied, contact us within seven days of your initial purchase for a full refund. This guarantee applies to your first purchase of a plan.
5. Cancellations
You may cancel your subscription at any time from your account. Cancellation stops future billing; access continues until the end of your current billing period.
6. Acceptable use
You agree not to share your account, redistribute course materials, or use our services for any unlawful purpose. Course content is provided for your personal learning and may not be resold or reproduced without our written permission.
7. Intellectual property
All course content, text, graphics, video and branding on knowe are owned by us or our licensors and are protected by intellectual property laws. Photographs you create remain yours.
8. Limitation of liability
Our courses are provided for educational purposes. While we work hard to deliver high-quality instruction, we cannot guarantee specific outcomes. To the extent permitted by law, our liability for any claim arising from your use of our services is limited to the amount you paid us in the preceding 12 months.
9. Changes to these Terms
We may amend these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
10. Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact us
Questions about these Terms? Email info@knowe.digital or write to us at the address above.